Job Description
Requisition Number: 19395
Contract Type: Permanent
Location(s):
Chennai, IN
Administrator, Vendor Management & Procurement
Primary Responsibilities / Key Result Areas
Specific External Workforce related responsibilities
For more information on SES, click here.
Skills Required
Servicenow, Sap, Oracle, Microsoft Excel
Contract Type: Permanent
Location(s):
Chennai, IN
Administrator, Vendor Management & Procurement
Primary Responsibilities / Key Result Areas
Specific External Workforce related responsibilities
- Raise, amend, and manage Purchase Orders in SAP / Oracale / Navision in line with approved requisi-tions, contracts, and procurement policies.
- Ensure PO creation and processing within defined SLAs, proactively managing exceptions and delays.
- Manage procurement-related ServiceNow tickets end-to-end, including intake validation, prioritization, resolution, and timely closure.
- Monitor ticket queues and PO backlogs, ensuring transparent status updates to stakeholders and escala-tion of aging items.
- Perform day-to-day Procure-to-Pay (P2P) operational activities including PO changes, cancellations, GR/IR alignment support, and issue resolution.
- Validate requisition data, pricing, tax, account assignment, cost centers, and asset indicators prior to PO creation.
- Ensure compliance with procurement policies, approval thresholds, and internal controls.
- Support procurement operations for low to mid-value purchases, ensuring accuracy, timeliness, and audit readiness.
- Support Fixed Asset-related procurement activities, ensuring correct asset classification, capitalization indicators, and alignment with accounting requirements.
- Work closely with the Vendor Master Data (VMD) team to ensure timely vendor creation, updates, and issue resolution.
- Validate vendor data requirements prior to PO creation to avoid downstream payment or compliance is-sues.
- Act as a key liaison between Procurement, Finance, AP, FAM, and business stakeholders to resolve opera-tional issues.
- Ensure all procurement activities are executed in line with internal controls, SOX requirements, and au-dit standards.
- Maintain accurate documentation, trackers, and audit evidence for PO processing and ticket resolution.
- Prepare and maintain operational reports on PO volumes, SLA adherence, ticket aging, and exception trends.
- Identify recurring issues and contribute to process improvements, standardization, and automation opportunities.
- Provide clear, timely communication and guidance to stakeholders on procurement processes and re-quirements.
- Support transition, stabilization, and continuous improvement initiatives within Procurement Operations.
- BSc in Business Administration, Finance, Purchasing, Supply Chain Management, Engineering
- Bachelor's degree in Business Administration, Finance, Supply Chain, Commerce, or Engineering
- 6–8 years of experience in Procurement Operations / PO Management within a Shared Services or corporate environment
- Strong hands-on experience with SAP P2P processes (S/4HANA preferred / Oracle)
- Proven experience managing ServiceNow or similar ticketing systems with SLA accountability
- Working knowledge of Fixed Asset-related procurement processes and coordination with FA teams
- Experience working with Vendor Master Data (VMD) processes and systems
- Proficiency in Microsoft Excel; reporting and data analysis experience preferred
- Experience working in a global, multi-cultural environment is an advantage
For more information on SES, click here.
Skills Required
Servicenow, Sap, Oracle, Microsoft Excel
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