Job Description
**About Improvado**
Improvado is a fast-growing, AI-powered marketing intelligence platform trusted by global enterprises like ASUS, Docker, and Activision. We simplify complex data for marketing teams, enabling smarter budget decisions, campaign optimization, and ROI growth. Fresh off a $34M Series A funding round, we’re scaling rapidly and seeking passionate problem-solvers to join our mission.
**Your Impact**:
As an Analyst, you’ll be the **first line of communication** for our customers. You’ll help marketers understand and resolve data issues, explain technical topics in clear English, and make sure our clients feel supported and confident using Improvado. Your work directly impacts customer satisfaction, retention, and product quality.
**What You’ll Do**:
- **Communicate with customers in English daily** via Helpdesk (Jira) and video calls (Google Meet), clearly explaining issues, next steps, and solutions.
- **Investigate data issues** (e.g., missing conversion...
Improvado is a fast-growing, AI-powered marketing intelligence platform trusted by global enterprises like ASUS, Docker, and Activision. We simplify complex data for marketing teams, enabling smarter budget decisions, campaign optimization, and ROI growth. Fresh off a $34M Series A funding round, we’re scaling rapidly and seeking passionate problem-solvers to join our mission.
**Your Impact**:
As an Analyst, you’ll be the **first line of communication** for our customers. You’ll help marketers understand and resolve data issues, explain technical topics in clear English, and make sure our clients feel supported and confident using Improvado. Your work directly impacts customer satisfaction, retention, and product quality.
**What You’ll Do**:
- **Communicate with customers in English daily** via Helpdesk (Jira) and video calls (Google Meet), clearly explaining issues, next steps, and solutions.
- **Investigate data issues** (e.g., missing conversion...
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