Junior Support Specialist

Company Overview:

Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America and the United States, contributing to cutting‑edge developments in multiple industries.

Position Title:

Support Specialist

Location:

Hybrid (4 days on-site)

What you will be doing:

• Deliver comprehensive client support through inbound help desk chats, emails, and outbound Zoom and phone calls, ensuring exceptional customer experiences.
• Facilitate troubleshooting sessions to identify issues and re‑educate clients on the...