Job Description

In Your Role You Will

• Provide technical support to Taproot staff across all service regions, ensuring seamless IT
service delivery.
• Create, maintain, and update records to monitor and optimize business systems effectively.
• Manage and maintain SharePoint Online, ensuring accessibility, security, and efficiency.
• Assist in the design and development of Microsoft Forms and fillable PDF forms to enhance workflow automation.
• Prepare and configure new equipment, including computers, mobile devices, and VoIP phones, to ensure a smooth onboarding process.
• Implement and manage security tools, including antivirus, firewalls, and endpoint detection and response (EDR).
• Set up and maintain telecommunications (phone, TV, internet) at Taproot locations.
• Ensure compliance with security policies and best practices.
• Help with educating staff on technology best practices.
• Support the implementation of IT systems and proces...

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