Junior Systems Analyst

Job Summary

We are seeking a highly skilled Junior Systems Analyst – Subject Matter Expert (SME) to serve as the primary authority on our internally developed software. The role will bridge the gap between technical teams, business stakeholders, and end-users by providing in-depth product knowledge, ensuring proper adoption, and supporting enhancements and issue resolution. The ideal candidate will have strong analytical, communication, and documentation skills, combined with hands-on expertise in our software’s functionality.

Responsibilities

• Act as the primary Subject Matter Expert (SME) for the company’s proprietary software
• Provide deep product knowledge to internal teams, clients, and stakeholders
• Collaborate with software developers, testers, and business teams to ensure proper requirements gathering, system enhancements, and issue resolution
• Support implementation, configuration, and troubleshooting of the sof...