Job Description
Junior Workforce Analyst
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**Fecha:** 29 ene 2026
**Ubicación:** Bogota, CUN, CO
**Empresa:** Scotiabank
ID de la solicitud: 246080
Gracias por tu interés en ScotiaGBS, el mejor campus de Bogotá.
Únete a un equipo ganador con un propósito claro, comprometido con el logro de resultados en un entorno inclusivo y de alto desempeño.
**Purpose**
Reporting to the Senior Workforce Analyst, the Workforce Analyst will be responsible for supporting strategic long and short range workforce plans, as well as increasing operational efficiency and overall performance for the Customer Contact Centres (CCC).
This position works closely with operations and is responsible for monitoring and reporting real time, agent schedule adherence, agent calling behaviors, events such as talk-time or after-call-wo...
Enviar candidatura ahora »
**Fecha:** 29 ene 2026
**Ubicación:** Bogota, CUN, CO
**Empresa:** Scotiabank
ID de la solicitud: 246080
Gracias por tu interés en ScotiaGBS, el mejor campus de Bogotá.
Únete a un equipo ganador con un propósito claro, comprometido con el logro de resultados en un entorno inclusivo y de alto desempeño.
**Purpose**
Reporting to the Senior Workforce Analyst, the Workforce Analyst will be responsible for supporting strategic long and short range workforce plans, as well as increasing operational efficiency and overall performance for the Customer Contact Centres (CCC).
This position works closely with operations and is responsible for monitoring and reporting real time, agent schedule adherence, agent calling behaviors, events such as talk-time or after-call-wo...
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