Juniper Support Engineer

Provide maintenance and support services for security infrastructure which includes the following:
-Juniper Firewalls, Intrusion Prevention Systems, VPN and related monitoring and management tools.
-Cisco ASA and ISE and related monitoring and and management tools.
Coordinate with IT Service Desk, Infrastructure and Information Security Office teams with regards to network and security infrastructure operations and support.
Log cases and follow up with Juniper.
Arrange for hardware replacement, coordinate to dispatch failed components and collect & replace new parts.
Monitors system performance and logs. Help to monitor and assess network vulnerabilities and intrusions.
- Patches and feature releases and upgrades.
-Move, Adds, Changes and Deletes in configuration and equipment as per requests and change control procedures.
- Documents network and security issues and resolution.

-Experience in supporting network security in a mission-critical enterpr...