Key Account Associate

Responsibilities

• Build and maintain strong, long-term relationships with key clients.


• Serve as the primary point of contact for client inquiries, requests, and escalations.


• Ensure timely collection of payments and maintain positive client financial relationships.


• Monitor customer satisfaction levels and address concerns promptly.


• Maintain accurate records of client interactions, sales activities, and project status using CRM systems and other tools.


• Ensure all projects are aligned with client expectations, deliverables, and quality standards.

Qualifications

• Internship or work experience in a marketing or advertising company.


• The ability to build rapport with key clients.


• The ability to handle multiple client accounts.


• Strong negotiation and leadership skills.


• Exceptional...