Key Account Director

Job Description

As Key Account Director, you will act as a strategic partner to our client, leveraging the global capabilities and scale of ISS to deliver innovation, value, and performance excellence.

Your deep understanding of the client’s business will enable you to lead a high-performing, multidisciplinary team to not only meet but exceed expectations.

You’ll ensure the delivery of outstanding service across all workstreams while also driving P&L accountability, continuous improvement, and long-term customer retention and growth.

This is a pivotal leadership role where your ability to build senior relationships, deliver operational excellence, and shape strategic outcomes will directly influence the continued success of both the account and ISS’s reputation in the public sector.

Key Responsibilities