Job Description
Role Summary:
The Key Account Manager will be responsible for managing and maintaining relationships with existing clients, ensuring that agreements with both the company and AMCs are effectively tracked and closed. This role requires strong communication skills and a solid understanding of the domain to effectively engage with AMCs, identify challenges, and provide solutions to enhance customer satisfaction and drive business success.
Key Responsibilities:
Own the sales funnel for AMCs where Cybrilla is not yet contracted or live.
Identify stakeholders (business, digital, operations, compliance) and run structured outreach, demos, and follow-ups.
Work closely with the CEO to drive proposals, commercial negotiations, and closure of new AMC partnerships.
For AMCs where Cybrilla is already integrated, identify opportunities to expand scope (new products, new journeys, higher volumes).
Pitch and close additional use cases across our API suite (onboarding, transactions, operations, ONDC rails, etc.).
Track usage, adoption, and opportunities to increase wallet share at each AMC
Meet AMC stakeholders regularly (CXOs, Product, Digital, Operations, Compliance) to build strong rapport and trust.
Understand their roadmap, pain points, and gaps in current processes.
Channel this feedback internally to Product, Engineering, and Operations teams to help us build scalable, repeatable solutions.
Be the primary point of contact for your AMC accounts for escalations, clarifications, and ongoing conversations.
Coordinate with internal teams (Tech, Ops, Compliance, Support) to ensure timely resolution of issues.
Proactively communicate status, next steps, and timelines to clients.
Work with the leadership team to push agreements to closure (MSAs, SLAs, addendums, commercials).
Ensure all discussions, decisions, and commitments are properly documented and tracked.
Maintain a clear view of account health, open items, and expansion opportunities using CRM / trackers
Must-Have Skills:
What’s in it for you?
About Cybrilla
Cybrilla is a financial infrastructure company aiming to disrupt the way mutual funds work. We work with some of the largest financial institutions as well as some of the fastest growing fintechs in the country. We are decentralizing distribution and changing the face of the industry.
We are a CAT 1 SEBI registered RTA and we are co-authoring the Mutual Fund protocol on ONDC.
About the Product
Fintech Primitives(FP) is an API platform that provides solutions to the problem statements of the Indian Mutual Fund domain. The APIs handle domain, regulatory, and technical complexities to enable customers to build different use cases in a short time. Check here to know what our customers are building using FP APIs.
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