Key Account Manager

Job Title: Key Account Manager – IT Networking & Cybersecurity

Company: Cybrox Secure Systems

Experience: 5–10 years

Location: Bengaluru

Job Summary

Cybrox Secure Systems is looking for an experienced Key Account Manager (KAM) – IT Networking & Cybersecurity to manage and grow strategic enterprise accounts. The role involves driving revenue growth through consultative selling of networking, cybersecurity, and IT infrastructure solutions while building long-term relationships with key stakeholders.

The ideal candidate will have strong enterprise sales experience, a solid understanding of networking and security technologies, and the ability to translate technical solutions into clear business value.

Key Responsibilities

Account Management & Relationship Building

• Own and manage assigned strategic enterprise accounts across networking and cybersecurity portfolios
• Build and maintain trusted relationships with CIOs, CISOs, IT Heads, and procurement teams
• Act as the primary point of contact for all commercial, solution, and engagement-related discussions
• Develop and execute detailed account plans to drive customer growth, retention, and wallet share

Sales & Revenue Growth

• Drive revenue through upselling and cross-selling of IT networking and security solutions
• Identify new business opportunities within existing accounts and convert them into closures
• Meet or exceed assigned revenue, pipeline, and margin targets
• Lead large deal negotiations, pricing discussions, and contract closures

Solution Selling & Customer Engagement

• Understand customer IT infrastructure, network architecture, and cybersecurity posture
• Position and sell solutions including (but not limited to):
• Network Switching & Routing
• Wireless & SD-WAN
• Firewalls, Endpoint Security, SASE, and Zero Trust solutions
• Network & Security Management Platforms
• Collaborate closely with pre-sales and technical teams for solution design, demos, and proof-of-concepts (POCs)

Partner & Vendor Management

• Coordinate with OEMs, distributors, and channel partners
• Participate in joint account planning and vendor-driven opportunities
• Ensure adherence to vendor programs, certifications, and sales processes

Forecasting & Reporting

• Maintain accurate sales forecasts and pipeline updates in CRM tools
• Track deal progress, customer engagements, renewals, and expansions
• Provide regular market insights, customer feedback, and competitive intelligence to management

Required Skills & Qualifications

Education

• Bachelor’s degree in Engineering, IT, Business, or a related field
• MBA or equivalent qualification is an added advantage

Experience

• Proven experience in IT sales, enterprise sales, or key account management
• Strong background in networking and cybersecurity solutions
• Experience working with large enterprises and/or government accounts

Technical & Business Skills

• Strong understanding of networking and cybersecurity technologies
• Ability to articulate technical solutions in terms of business outcomes
• Excellent communication, presentation, and negotiation skills
• Proven experience engaging with CXO-level stakeholders

Personal Attributes

• Customer-focused and results-oriented mindset
• Strategic thinker with strong execution capabilities
• Ability to work independently and collaborate effectively with cross-functional teams

Preferred Certifications (Optional)

• CCNA / CCNP / Security+
• Fortinet NSE, Palo Alto, Cisco, Check Point, or equivalent certifications
• ITIL or recognized sales methodology certifications

Key Performance Indicators (KPIs)

• Revenue and margin achievement
• Account growth, expansion, and retention
• Pipeline value and forecast accuracy
• Customer satisfaction and renewal rates