Job Description
About the Company
Visit Health is a fast-growing digital healthcare platform that partners with insurers and corporates to streamline medical appointments, diagnostics, and wellness services. We focus on delivering quick turnaround times, reliable operations, and a seamless customer experience through technology-driven processes and strong stakeholder collaboration.
Key Accountabilities
- Building long-term relationships with key clients.
- Increasing existing business volumes by regularly interacting with clients, and supporting the sales team through cross-selling and upselling of services/products.
- Monitoring all defined SLA parameters through periodic reviews with relevant stakeholders.
- Acting as the primary point of contact for complaints and grievance management.
- Ensuring medical appointments are scheduled within the defined TAT of 4 hours.
- Arranging weekly and monthly review calls with the insurer.
- Collaborating closely with internal departme...
Visit Health is a fast-growing digital healthcare platform that partners with insurers and corporates to streamline medical appointments, diagnostics, and wellness services. We focus on delivering quick turnaround times, reliable operations, and a seamless customer experience through technology-driven processes and strong stakeholder collaboration.
Key Accountabilities
- Building long-term relationships with key clients.
- Increasing existing business volumes by regularly interacting with clients, and supporting the sales team through cross-selling and upselling of services/products.
- Monitoring all defined SLA parameters through periodic reviews with relevant stakeholders.
- Acting as the primary point of contact for complaints and grievance management.
- Ensuring medical appointments are scheduled within the defined TAT of 4 hours.
- Arranging weekly and monthly review calls with the insurer.
- Collaborating closely with internal departme...
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