Job Description

Essential Job Functions:


  • Lead and manage the implementation of any new services in collaboration with the appropriate operational stay at all origins/destinations

  • Coordinate, distribute, and maintain Standard Operational Procedures (SOPs) in collaboration with Sales, Operations, and Finance

  • Penetrate organizational structure and develop relationship beyond main points of contact

  • Ensure each Crane Worldwide office servicing the account understands the SOPs and executes accordingly

  • Maintain rates and assess yields monthly

  • Monitor account for timely payments and assist with collections on past due invoices

  • Set up internal reports to monitor our performance in meeting critical milestones

  • Immediately communicate any issues or exceptions to Operations

  • Enter all meeting notes, action items, complaints, compliments into our CRM and distribute to appropriate people in global netw...

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