Key Account Manager

This Role 

The Key Account Manager is responsible for fostering strong, long-term relationships with key clients, aligning our services with their business objectives, and ensuring high level customer satisfaction. This role involves strategic planning, negotiations, and managing the overall health of the account, with a focus on understanding and addressing the customer's broader business needs. The key account manager role will report to Global Strategic Account Manager. 

Requirements

Role Requirements & Responsibilities 

• Strategic Planning: Develop and execute long-term account strategies that align with customer goals and drive business growth. 

• Relationship Building: Cultivate strong relationships with key stakeholders at the client organisation, serving as their trusted advisor. 

• Contract Negotiations: Lead negotiations a...