Key Account Manager- Ecommerce

The Role

As Key Account Manager (reporting to the Country Manager/Senior Director, Zinus Canada), you will be the primary contact for Amazon account, owning the sales, promotional, and marketing strategies across your accounts. Your role is both strategic and hands-on: you will drive sales growth, build strong customer relationships, and unlock opportunities for expansion in one of the most competitive retail categories.

What You’ll Do

• Build strong partnerships with buyers and category/marketing teams—becoming their preferred partner.
• Own annual sales targets for each account, negotiating terms and conditions.
• Develop and implement account-level growth strategies to expand Zinus market share.
• Optimize promotions in collaboration with Marketing, Finance, and Operations, ensuring ROI and brand alignment.
• Monitor sales, inventory, and forecasts weekly to manage stock levels, reduce out-of-stocks, and avoid ove...