Key Account Manager

CloudEagle helps finance, operations & IT teams save on software spend and helps streamline the renewal and buying process. We have helped several companies save 10-30% on their software spend and hundreds of hours renewing and buying apps. (Website)

Shift timing- 6:30 PM to 3:30 AM IST

Job Summary:

As a member of the CloudEagle team, you will play a pivotal role in driving customer goals, product utilization, and revenue expansion. Your focus will be on ensuring customer engagement, success, retention, renewal, and growth while managing overall account relationships. The ideal candidate possesses exceptional interpersonal and communication skills, is passionate about customer advocacy, and has a proven track record in scaling Customer Success/Support functions for Enterprise SaaS startups.

Key Responsibilities

• Own Accounts: Manage assigned...