Job Description

Job Description – Key Account Manager (Remote)

Company: upGrad Global Study Partners (GSP)

Role: Key Account Manager

Experience: 3–5 Years

Employment Type: Full-Time

Work Mode: Remote

Department: Partner Operations / Growth

Role Overview

The Key Account Manager (KAM) will be responsible for managing and scaling the Recruitment Partner (RP) onboarding and activation function through a team of telecallers. This role focuses on driving partner onboarding at scale, improving RP activation and productivity, and ensuring strong reporting and governance. The position requires hands-on people management, process discipline, and close cross-functional collaboration.

Key Responsibilities

Team Management & Productivity -

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