Key Account Manager

Job Description

Position Title: Key Accounts Manager – Freight Forwarding

Location: Mumbai

Experience required: 3-8 Years experience

Job Type: Full time

Key Responsibilities:

▪ Client Relationship Management:

o Act as the primary point of contact for key accounts, building and maintaining strong, long-lasting customer relationships.

o Understand the client's business needs, objectives, and challenges to provide strategic solutions that drive value.

▪ Business Retention & Growth:

o Maintain business by securing regular orders and shipments from existing clients.

o Develop and implement strategies to expand business with current clients, identifying new opportunities to increase revenue.

▪ Coordination with Internal Teams:

o Collaborate closely with the pricing team to ensure competitive and profitable rates are provided to clients.

o Work with operations, customer service, and...