Key Account Manager

The role is responsible for managing key accounts of the organization and developing good working relationships with key customers from large FMCG and Food & Beverage space to enhance client’s satisfaction and retention. The role is responsible for acting as an interface between customer’s user and Parksons internal teams. Understanding client’s existing and future business needs and generating incremental business revenue from key clients forms a crucial part of the role. Additionally the role is responsible for working closely with Sales, Business Development, Manufacturing, PDD & Quality teams to ensure providing world class customer service and solutions to the Key Accounts.

KEY PERFORMANCE AREAS:

• Organic (Incremental) growth from existing customers
• Sales Margin or profitability
• Sales costs within budget
• Timely Collections
• Customer Complaints resolution
• Renewal of contracts
• Cust...