Job Description
Position: Key Account Manager (KAM)
Department: Sales / Business Development
Location: Sector 16, Noida
Reporting To: Head – ISP
Experience Required: 6+ Years
Industry Preference: Telecom / ISP / B2 B
Job Summary
Anonet is looking for an experienced Key Account Manager to manage and grow B2 B accounts, with a strong focus on Internet Leased Line (ILL), Point-to-Point (P2 P), and related connectivity solutions.
The role involves end-to-end account ownership, revenue growth, customer relationship management, and coordination with pre-sales, provisioning, and operations teams to ensure seamless service delivery and customer satisfaction.
Key Responsibilities
- Manage and grow assigned B2 B key accounts.
- Act as the single point of contact for customers for all commercial and service-related matters.
- Drive sales of ILL, P2 P and related ISP solutions.
- Own the complete sales lifecycle including lead conversion, pricing, negotiation, contract closure, and renewals.
- Ensure timely order processing, provisioning, and service activation by coordinating with internal teams.
- Monitor account performance, revenue targets, and billing accuracy.
- Handle customer escalations and ensure prompt resolution to maintain high CSAT.
- Identify up-sell and cross-sell opportunities within existing accounts.
- Prepare periodic MIS, forecasts, and account review reports.
Key Skills & Competencies
- Strong B2 B account management and relationship-building skills
- Excellent negotiation, communication, and presentation abilities
- Customer-centric mindset with problem-solving approach
- Ability to manage multiple accounts and stakeholders simultaneously
- Strong coordination and follow-up skills
Product & Domain Knowledge
- Internet Leased Line (ILL)
- Point-to-Point (P2 P) Connectivity
- Basic understanding of SLAs, latency, uptime, and bandwidth commitments
Qualifications
- Bachelor’s degree in Engineering, Business, or related field is preferred
- 6–10 years of experience in B2 B Telecom / ISP sales or Key Account Management
- Prior experience with ILL & P2 P sales is mandatory
- Telecom / ISP certifications or enterprise sales exposure will be an added advantage
Location: Sector-16, Noida
Website: may also write to us at
with the subject line: “Application for Key Account Manager”.
Department: Sales / Business Development
Location: Sector 16, Noida
Reporting To: Head – ISP
Experience Required: 6+ Years
Industry Preference: Telecom / ISP / B2 B
Job Summary
Anonet is looking for an experienced Key Account Manager to manage and grow B2 B accounts, with a strong focus on Internet Leased Line (ILL), Point-to-Point (P2 P), and related connectivity solutions.
The role involves end-to-end account ownership, revenue growth, customer relationship management, and coordination with pre-sales, provisioning, and operations teams to ensure seamless service delivery and customer satisfaction.
Key Responsibilities
- Manage and grow assigned B2 B key accounts.
- Act as the single point of contact for customers for all commercial and service-related matters.
- Drive sales of ILL, P2 P and related ISP solutions.
- Own the complete sales lifecycle including lead conversion, pricing, negotiation, contract closure, and renewals.
- Ensure timely order processing, provisioning, and service activation by coordinating with internal teams.
- Monitor account performance, revenue targets, and billing accuracy.
- Handle customer escalations and ensure prompt resolution to maintain high CSAT.
- Identify up-sell and cross-sell opportunities within existing accounts.
- Prepare periodic MIS, forecasts, and account review reports.
Key Skills & Competencies
- Strong B2 B account management and relationship-building skills
- Excellent negotiation, communication, and presentation abilities
- Customer-centric mindset with problem-solving approach
- Ability to manage multiple accounts and stakeholders simultaneously
- Strong coordination and follow-up skills
Product & Domain Knowledge
- Internet Leased Line (ILL)
- Point-to-Point (P2 P) Connectivity
- Basic understanding of SLAs, latency, uptime, and bandwidth commitments
Qualifications
- Bachelor’s degree in Engineering, Business, or related field is preferred
- 6–10 years of experience in B2 B Telecom / ISP sales or Key Account Management
- Prior experience with ILL & P2 P sales is mandatory
- Telecom / ISP certifications or enterprise sales exposure will be an added advantage
Location: Sector-16, Noida
Website: may also write to us at
with the subject line: “Application for Key Account Manager”.
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