Job Description

Key Responsibilities

  • Building and nurturing strong relationships with key clients, understanding their needs, and providing excellent customer service.
  • Identify and target potential customers to generate new leads and sales opportunities.
  • Developing strategies to expand business opportunities within existing accounts, identifying upsell and cross-sell opportunities and achieving revenue targets.
  • Creating account plans to outline goals, objectives, and action steps for maximizing client satisfaction and driving business growth.
  • Acting as the primary point of contact for key accounts, facilitating effective communication between clients and internal teams, and coordinating resources to deliver on client expectations.
  • Addressing related concerns, resolving issues, and finding solutions to ensure client satisfaction and long-term partnership.
  • Monitoring industry trends, competitor activities, and market conditions to i...
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