Key Account Support Executive

In this role, you'll be at the forefront of delivering exceptional customer service within a specific industry sector, ensuring that every interaction aligns with or surpasses our established Service Level Agreements (SLAs). As a Key Account Support Executive, you will manage large, strategic customer accounts, cultivating strong and trusted relationships while understanding and addressing customer needs to guarantee satisfaction with Culligan’s products and services.

You will serve as the main point of contact for daily account management, resolving queries, and engaging proactively with customers to foster long-term retention, satisfaction, and growth of accounts.

Requirements

• Deliver outstanding customer service with every interaction—whether it’s through phone, email, or digital channels—while adhering to Culligan’s high service standards and SLAs.
• Provide exceptional service by addressing customer inquiries and requests with profe...