Key Accounts Manager

The Key Accounts Manager is a professional role responsible for managing and growing relationships with the company’s most important and valuable customers in the Retail Travel channel – specifically partners such as CAA/AMA, Ensemble, AMG, Virtuoso, TAND, Trevello, Travel Only, Direct Travel/Vision, Expedia Cruises, Transat, & Envoyage. This portfolio of partners produce approximately $10M in Annual Revenue. The Key Account Manager is responsible for identifying opportunities to increase revenue, drive customer loyalty and maximize profits within a portfolio of key accounts. The Key Account Manager is also responsible for coordinating with relevant departments within the organization to ensure that both the company and customer needs are met.

The ideal candidate for the role will be based in Ontario.

Key Areas of Accountability

Relationship Management

• Acquire a comprehensive understanding of short and long term partner goals and objectiv...