Job Description
Location: Mumbai / Delhi NCR
Role Type: Individual Contributor (IC)
About DTDC Raftaar
DTDC is one of India's leading logistics companies with a nationwide network and decades of operational expertise.
DTDC Raftaar is DTDC's rapid commerce venture, enabling 2-hour, 4-hour and same-day delivery for leading D2C and omni-channel brands through a network of dark stores, urban warehouses, and DTDC's core backbone.
Raftaar works with high-growth brands across beauty, wellness, nutrition, pet care, electronics and B2B categories, helping them improve conversion, retention and customer experience through faster fulfillment.
Role Overview
The Key Account Manager (KAM) will own end-to-end success of assigned client accounts. This role has dual responsibility:
Role Type: Individual Contributor (IC)
About DTDC Raftaar
DTDC is one of India's leading logistics companies with a nationwide network and decades of operational expertise.
DTDC Raftaar is DTDC's rapid commerce venture, enabling 2-hour, 4-hour and same-day delivery for leading D2C and omni-channel brands through a network of dark stores, urban warehouses, and DTDC's core backbone.
Raftaar works with high-growth brands across beauty, wellness, nutrition, pet care, electronics and B2B categories, helping them improve conversion, retention and customer experience through faster fulfillment.
Role Overview
The Key Account Manager (KAM) will own end-to-end success of assigned client accounts. This role has dual responsibility:
- Account stability & retention (delivery performance, SLAs, relationship management)
- Account growth (new cities, higher volumes, new S...
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