Job Description

Kitchen Equipment Service Technician

Sign-On Bonus

What’s in it For You:

  • On-the-job training with available on-demand technical support as well as ongoing formal hands-on and classroom training at our National Training Kitchen. Professional CFESA certifications with the potential for advancement.
  • Receive a company service vehicle, fuel card, tablet and cell phone for business use
  • Market-leading benefits program including 401k and paid time off
  • Take charge of your career through growth opportunities including advanced technician and management positions

    • What You Will Do:

  • Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
  • Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
  • Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
  • Communicate with manufacturers as needed to help with diagnoses and parts identification
  • Consult with the Technical Assistance Group for technical support while onsite
  • Install all parts ordered for the customer in a timely and professional manner and in line with company policy
  • Promote and recommend other services provided by Smart Care to customers when needed
  • Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
  • Follow safe work practices and accident prevention procedures
  • Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
  • Maintain productivity levels in accordance with company standards

    • Physical Requirements:

  • Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds
  • Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions
  • Ability to work on ladders, roofs, and other high places

    • Minimum Qualifications:

  • High School diploma or equivalent
  • 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
  • Valid driver’s license and acceptable motor vehicle record
  • Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
  • Availability for occasional overnight travel as assigned
  • Immigration sponsorship not provided for this role

    • Preferred Qualifications:

  • Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA)
  • Commercial refrigeration and/or commercial cooking equipment repair experience
  • Self-motivated with the proven ability prioritize and work independently with minimal direct supervision

    • About the Company

    Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

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