Job Description

A company specializing in management services in Metro Manila is seeking a Knowledge Support Specialist. This role involves updating Knowledge Articles, facilitating meetings with Subject Matter Experts, and ensuring high-quality documentation. Applicants need to possess strong writing skills, prior IT Call Center experience, and a Bachelor's Degree. Familiarity with Microsoft Office and SharePoint is important, along with superior problem-solving abilities. This opportunity offers the chance to play a key role in the onboarding process for new application support.
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