Knowledge Base Writer – Zendesk & Customer Experience

A global technology firm is seeking a Technical Writer to enhance the customer and agent experience through the creation and management of Knowledge Base content. In this role, you will write, review, and audit articles, collaborate with various teams, and utilize tools like Zendesk. The ideal candidate is detail-oriented, has excellent writing skills, and thrives in fast-paced environments. Join us for an opportunity to impact thousands of customers by delivering clear and helpful documentation.
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