Knowledge Management - Manager

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

• To work collaboratively with colleagues and take personal accountability to maintain and enhance controls you are responsible for to support improvement of the overall control environment, customers outcomes and a reduction in M&G plc's operational risk.

• The Knowledge Manager will oversee and deliver Knowledge Management across M&G Technology in India, working with internal teams and strategic partners to ensure compliance with central policies, standards, and governance.

• Driving consistent delivery of Knowledge Management and related Service Management processes (Change, Incident, Problem, Configuration, Reporting, SLA, Business Relationship Management).

• Establish, maintain, and continually improve the Knowledge Management framework, ensuring alignment with IT...