Knowledge Management Product Advisor Assistant Vice President

As with all members of the Citi Learning team, the Learning Experience Design (LXD) Knowledge Management (KM) Product Advisor is responsible for bringing our firm’s Leadership Principles to life every day. At Citi, **We Take Ownership** and challenge one another to a higher standard in everything we do. **We Deliver with Pride** , striving for client excellence, controls excellence, and operational excellence. And we recognize **We Succeed Together** by valuing and learning from different perspectives to surpass stakeholder expectations.

The KM Product Advisor provides consultation to the business to drive performance outcomes and value through impactful knowledge management content and solutions. They help manage work volumes, monitor SLA adherence, and support work prioritization in partnership with USPB stakeholders when appropriate. The KM Product Advisor helps shape and govern adherence to KM processes, tools, and work methodologies. This position will report dire...