Job Description
**About the Role**
We're building a new way to create support content at Uber - one that's modular, agent-friendly, and AI-ready. We're looking for **Content Designers** who can transform complex operational knowledge into clear, structured, beautifully designed content that helps agents resolve issues faster.
This is a **hands-on builder role** . You'll work with AI tools to accelerate content creation, apply structured design patterns, and collaborate with subject matter experts to ensure accuracy. If you love turning messy information into elegant, usable content - and you're excited about working at the intersection of design, technology, and customer experience - this role is for you.
**What the Candidate Will Do**
**Build & Transform Content**
1. Transform legacy knowledge content into modular, action-oriented formats using AI-assisted workflows
2. Create production-ready HTML content following our design system and content arc...
We're building a new way to create support content at Uber - one that's modular, agent-friendly, and AI-ready. We're looking for **Content Designers** who can transform complex operational knowledge into clear, structured, beautifully designed content that helps agents resolve issues faster.
This is a **hands-on builder role** . You'll work with AI tools to accelerate content creation, apply structured design patterns, and collaborate with subject matter experts to ensure accuracy. If you love turning messy information into elegant, usable content - and you're excited about working at the intersection of design, technology, and customer experience - this role is for you.
**What the Candidate Will Do**
**Build & Transform Content**
1. Transform legacy knowledge content into modular, action-oriented formats using AI-assisted workflows
2. Create production-ready HTML content following our design system and content arc...
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