Job Description

KYC Transition Project Manager

Location: Lima, Peru

Type: Full-time

Department: Customer Operations

Job Summary

We are seeking a Project Manager or Team Lead to oversee KYC transitions and lead delivery teams across geographies. Prior exposure to FCC frameworks and KYC regulations is highly desirable. This role includes planning, execution, stakeholder management, and issue resolution.

Responsibilities

  • Drive end-to-end execution of KYC transition projects ensuring regulatory compliance and delivery readiness
  • Create and maintain project plans, RAID logs, and status reports
  • Manage and lead multi-location teams of KYC analysts and outreach staff
  • Coordinate with FCC, compliance, technology, and client teams
  • Monitor and proactively manage project risks, issues, and dependencies
  • Ensure delivery milestones and SLAs are consistently met
  • Drive process improvements and standardization a...

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