L & D Coordinator

Role Overview

We are looking for an L&D Coordinator who can also design and deliver soft skills training for professionals in the Cybersecurity domain . The role will focus on enhancing communication, stakeholder management, leadership readiness, and professional effectiveness of technical teams, while ensuring smooth coordination of learning initiatives.

Job Specifications:

Experience

2–4 years (flexible based on training exposure)

Industry

Cybersecurity / IT Services / Technology

Location

Navi Mumbai

Key Responsibilities

Learning & Development Coordination

• Plan, schedule, and coordinate internal and external training programs (technical + behavioral).
• Manage training calendars, nominations, attendance, and feedback.
• Liaise with internal SMEs, external trainers, and vendors.
• Maintain training MIS, dashboards, and learning records.
• Support compliance-driven and mandatory trainings relevant to cybersecurity (e.g., ethics, data privacy, awareness programs).

Soft Skills Training Delivery

• Design and deliver soft skills programs for cybersecurity professionals, including:
• Business & client communication
• Presentation and executive communication
• Stakeholder management (CXO, global clients)
• Professional etiquette for client-facing roles
• Time management & productivity
• Team collaboration in high-pressure environments
• Leadership fundamentals for individual contributors and first-time managers
• Customize content for technical audiences (SOC analysts, engineers, consultants, managers).
• Conduct virtual and classroom training sessions.
• Use adult learning principles, role plays, simulations, and real-life cybersecurity scenarios.

Content & Curriculum Development

• Create training decks, facilitator guides, participant handbooks, and assessments.
• Adapt soft skills modules aligned with cybersecurity project realities.
• Collaborate with business leaders to identify skill gaps.

Evaluation & Continuous Improvement

• Collect and analyze training feedback (Kirkpatrick Level 1 & 2).
• Measure training effectiveness and recommend improvements.
• Support leadership development and succession readiness initiatives.

Key Skills & Competencies

Behavioral & Training Skills

• Strong facilitation and presentation skills
• Ability to engage highly technical audiences
• Excellent communication and interpersonal skills
• Instructional design and adult learning methodology

Domain Understanding

• Familiarity with Cybersecurity / IT / Tech consulting environments
• Understanding of client-facing, shift-based, and high-urgency roles

Coordination & Tools

• Strong program management and coordination abilities
• Proficiency in LMS, MS Excel, PowerPoint, Zoom/Teams
• Experience with HRMS/LMS platforms is an added advantage

Qualifications

• Graduate / Postgraduate in HR, Psychology, Education, or related field
• Certification in Training, Facilitation, or OD is a plus

Preferred Profile

• Experience delivering training in IT, Cybersecurity, or Tech consulting firms
• Comfortable training with Jr. level to senior professionals
• Balanced mix of trainer mindset + HR/L&D coordination discipline

What We Offer

• Opportunity to work closely with cybersecurity leaders and global clients
• High visibility role impacting capability building
• Dynamic learning culture with scope for innovation
• Perks: Mediclaim + Gratuity