Job Description

Role Overview
We are looking for an L&D Coordinator who can also design and deliver soft skills training for professionals in the Cybersecurity domain. The role will focus on enhancing communication, stakeholder management, leadership readiness, and professional effectiveness of technical teams, while ensuring smooth coordination of learning initiatives.
Job Specifications:
Experience
2–4 years (flexible based on training exposure)
Industry
Cybersecurity / IT Services / Technology
Location
Navi Mumbai
Key Responsibilities
Learning & Development Coordination
Plan, schedule, and coordinate internal and external training programs (technical + behavioral).
Manage training calendars, nominations, attendance, and feedback.
Liaise with internal SMEs, external trainers, and vendors.
Maintain training MIS, dashboards, and learning records.
Support compliance-driven and mandatory trainings relevant to cybersecurity (e.g., ethics, data privacy, awareness programs).
Soft Skills Training Delivery
Design and deliver soft skills programs for cybersecurity professionals, including:
Business & client communication
Presentation and executive communication
Stakeholder management (CXO, global clients)
Professional etiquette for client-facing roles
Time management & productivity
Team collaboration in high-pressure environments
Leadership fundamentals for individual contributors and first-time managers
Customize content for technical audiences (SOC analysts, engineers, consultants, managers).
Conduct virtual and classroom training sessions.
Use adult learning principles, role plays, simulations, and real-life cybersecurity scenarios.
Content & Curriculum Development
Create training decks, facilitator guides, participant handbooks, and assessments.
Adapt soft skills modules aligned with cybersecurity project realities.
Collaborate with business leaders to identify skill gaps.
Evaluation & Continuous Improvement
Collect and analyze training feedback (Kirkpatrick Level 1 & 2).
Measure training effectiveness and recommend improvements.
Support leadership development and succession readiness initiatives.
Key Skills & Competencies
Behavioral & Training Skills
Strong facilitation and presentation skills
Ability to engage highly technical audiences
Excellent communication and interpersonal skills
Instructional design and adult learning methodology
Domain Understanding
Familiarity with Cybersecurity / IT / Tech consulting environments
Understanding of client-facing, shift-based, and high-urgency roles
Coordination & Tools
Strong program management and coordination abilities
Proficiency in LMS, MS Excel, Power Point, Zoom/Teams
Experience with HRMS/LMS platforms is an added advantage
Qualifications
Graduate / Postgraduate in HR, Psychology, Education, or related field
Certification in Training, Facilitation, or OD is a plus
Preferred Profile
Experience delivering training in IT, Cybersecurity, or Tech consulting firms
Comfortable training with Jr. level to senior professionals
Balanced mix of trainer mindset + HR/L&D coordination discipline
What We Offer
Opportunity to work closely with cybersecurity leaders and global clients
High visibility role impacting capability building
Dynamic learning culture with scope for innovation
Perks: Mediclaim + Gratuity

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