Job Description
100% Work from Office.
Below is the Job Description for your reference.
* Receive call from service desk, L-1 Tech support & Executive support team.
* Provide Hardware break fix services for laptop & desktop, Provide hardware upgrade services for laptop & desktop.
* Receive new desktop orders and provide MACI (Move, Allocate, Change and Install) services.
* Provide desktop support, Provide LAN support (LAN admin support with touch services).
* Provide support for sales team (Remote / Roaming users) and Provide assistance for S/W distribution across network.
* Trouble ticket maintenance and Maintain file and print (Location specific).
* Site Inventory management and maintenance.
* Attend weekly / Monthly review meetings with onsite and offshore team and Generate and provide weekly / monthly activity reports.
* Escalate the issues to management or next level as needed, Provide support for ...
Below is the Job Description for your reference.
* Receive call from service desk, L-1 Tech support & Executive support team.
* Provide Hardware break fix services for laptop & desktop, Provide hardware upgrade services for laptop & desktop.
* Receive new desktop orders and provide MACI (Move, Allocate, Change and Install) services.
* Provide desktop support, Provide LAN support (LAN admin support with touch services).
* Provide support for sales team (Remote / Roaming users) and Provide assistance for S/W distribution across network.
* Trouble ticket maintenance and Maintain file and print (Location specific).
* Site Inventory management and maintenance.
* Attend weekly / Monthly review meetings with onsite and offshore team and Generate and provide weekly / monthly activity reports.
* Escalate the issues to management or next level as needed, Provide support for ...
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