Job Description

Overview

In this search for new professionals, we are looking to create a team of L1 IT Support technicians to work for one of our clients, a multinational client from the retail sector.

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Requirements

We are looking for professionals with great ability to work as part of a team , to bring a special care in user support and a desire to work in a high demand environment.

We are looking for you, because of your knowledge in computer management (FP I or FP II) and experience in technical user support (user workstation, peripherals, Office365, microcomputing...).

Responsibilities

  • Monitoring and Managing Support Requests: Proactively monitor support requests through various channels (ITSM, portal, Teams, email, phone) to identify user incidents and servic...

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