Job Description
Job Description of L1 NOC Network Security Engineer
Dicetek LLC is seeking a dedicated and detail-oriented L1 NOC Network Security Engineer to join our growing team in Abu Dhabi. This role is vital in ensuring 24/7 monitoring and first-level support for our clients' network and security infrastructure. The ideal candidate will have hands-on experience in network operations, incident handling, and basic troubleshooting of security incidents, ensuring optimal performance and system uptime.
Key Responsibilities of L1 NOC Network Security Engineer
Monitor network and security systems, responding to alerts and anomalies in real-time.
Provide first-level support and troubleshooting for network connectivity and security issues.
Escalate unresolved incidents to L2/L3 teams with comprehensive documentation.
Execute routine operational tasks such as system health checks and log reviews.
Maintain accurate incident and change logs in the ticketing system.
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