L1 Systems Analyst

Comfort Systems is hiring an L1 Systems Analyst to serve as the friendly, reliable first point of contact for IT support. This role is ideal for someone with strong customer service experience who enjoys helping people, solving problems, and learning new systems. Prior IT experience is helpful, but not required . The team is willing to train the right person with the right attitude.

You’ll start fully onsite in Windsor, WI , with a planned transition to a hybrid schedule (3 days in office per week) after training and ramp-up.

Key Responsibilities

• Serve as the first point of contact for IT support via phone and ticketing system
• Deliver excellent customer service while assisting users with technical issues
• Create, update, and manage support tickets with detailed notes
• Troubleshoot basic har...