Job Description
About the role:
You'll join our frontline Technical Support team, a group of highly skilled and customer-focused professionals who serve as the first point of contact for our users. In this role, you'll provide exceptional technical assistance across multiple channels — phone, chat, and email — helping customers resolve complex issues and get the most out of Samsara's technology.
You'll thrive in a fast-paced, independent environment where responsiveness and ownership are key, while also collaborating closely with support teammates across global locations to deliver a seamless and world-class customer experience.
As this is a remote role, a reliable internet connection and a distraction-free work environment are required to perform duties effectively and at full capacity.
This is a remote position open to candidates based in Mexico City, Monterrey, Guadalajara and Querétaro
You should apply if:
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