L1-Technical Support Engineer

L1 Technical Support Engineer reports to the NOC Manager and he/she will be the initial point-of-contact for troubleshooting Servers, desktops, software, network and monitoring service availability for our customers. In addition, he/she will be responsible for managing backups, antivirus, installation of Microsoft Patches, User and mailbox creation; Password reset; supporting connectivity.

Key Responsibilities

Initial point-of-contact for troubleshooting Servers, desktops, software, network and monitoring service availability for our customers. Responsible for managing backups, antivirus, installation of Microsoft Patches, User and mailbox creation; Password reset; supporting connectivity.

Values we Live By

Team Spirit

Our work culture is family-like and genuinely supportive. Wework cohesively to achieve our shared goals.

Being on the cutting-edge of technology, team members areconstantly challenged to innovate, think creati...