L1 Technical Support

🌟 We're Hiring: L1 Technical Support! 🌟

We are looking for a dedicated and enthusiastic L1 Technical Support professional to join our team in Parañaque, Philippines. The ideal candidate will have strong problem-solving skills and a passion for helping others by providing exceptional technical support to our clients.

📍 Location: Parañaque, Philippines


⏰ Work Mode: Work From Office


💼 Role: L1 Technical Support

What You'll Do:


🔧 Provide first-level technical support via phone, email, or chat.


📞 Troubleshoot hardware and software issues efficiently.


📝 Document customer interactions and solutions accurately.


🔍 Monitor system performance and escalate issues as needed.


🤝 Assist with onboarding new users and training on systems.


⚙️ Collaborate with the technical tea...