Job Description

●Ability to workwithin multiple sites. This includes the ability to travel to different sitesas necessary or required by the customer.

●Physically fit towalk through large areas.

●Ability to workafter hours and weekends if necessary or required by the customer.

●Knowledge usingServiceNow as the ticketing tool.

●Provide technicalassistance and support, and resolve problems related to the use of computerhardware and software for end users.

●Analyze, resolve,respond to, and document end user inquiries.

●Installdesktop/Laptop, printers/scanners, and other peripheral softwares usingapproved tools.

●Troubleshootoperating system issue. connection issues with LAN/WAN.

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