Job Description

Role:

Committed to develop your career in IT within large corporations?

Keen on customer support?

Willing to work within an international working environment?

Join our company as an L2 Onsite IT Technician to provide advanced technical support to end users at our customers.

What about your responsibilities?

  • Support PCs, laptops, mobile devices, peripherals, and workplace equipment
  • Assist with video conferencing systems, monitors, printers, phones, and projectors
  • Install, set up, and maintain devices and standard software (Windows, Microsoft 365, iOS)
  • Troubleshoot basic hardware, software, and connectivity issues
  • Support walk-up IT desks or kiosks, when required
  • Provide smart hands support for servers, network devices, and site equipment under remote guidance
  • Help with basic router and switch installations
  • ...

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