L2 Sumo Logic Engineer

Description GSPANN is hiring an L2 Sumo Logic Engineer to support log monitoring, incident response, and analytics across cloud and on-prem environments. The role focuses on maintaining dashboards, managing collectors, and improving alerting in collaboration with SRE, DevOps, and Security teams.

Role and Responsibilities

Monitor system health, log ingestion, and alert activity to ensure continuous system visibility.

Respond promptly to incidents, perform initial triage, and escalate issues to appropriate teams when necessary.

Maintain and optimize dashboards, analytical queries, and scheduled searches for accurate reporting.

Manage data collectors and log sources to ensure reliable data flow and integration.

Create and update runbooks and Standard Operating Procedures (SOPs) for consistent operations.

Support basic security monitoring by analyzing alerts and escalating suspicious anomalies to security teams.

Collaborate with DevOps, Site Reliability Engineering (SRE), and Security teams to improve monitoring coverage and alert response management.

Skills and Experience

2–4 years of experience in IT Operations, DevOps, or Site Reliability Engineering (SRE).

1–2 years of hands-on experience using Sumo Logic for log analysis and system monitoring.

Strong understanding of log management, metrics tracking, and alerting principles.

Basic scripting knowledge in Python or Bash for automation and troubleshooting.

Exposure to cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).

Working knowledge of Continuous Integration/Continuous Deployment (CI/CD) pipelines, security monitoring, and enterprise monitoring frameworks is preferred.

Sumo Logic Certified User or Administrator certification required.

Certification in Cloud Fundamentals (AWS, Azure, or GCP) is an advantage.