Job Description

Title : L2 Support Engineer (java or .net)

Location: Hyderabad, Pune

Duration: Full Time

Experience: 4+ years

Must: Automotive Industry Experience& DMS Experience

Job description:

  • Provide L2 support for applications developed in Mainframe, Cobol, Java/C#, hosted on Client Infrastructure, and using SQL databases.
  • Troubleshoot and resolve application issues, ensuring minimal disruption to business operations.
  • Monitor application performance and system health, identifying and addressing potential issues proactively.
  • Collaborate with L1 support, development teams, and other stakeholders to resolve complex technical problems.
  • Perform root cause analysis for recurring issues and implement permanent solutions.
  • Develop and maintain documentation for troubleshooting steps, issue resolut...

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