L2 Support Engineer - Telecommunications

Are you looking for an exciting new opportunity? Join a new wholesale fiber-to-the-home (FTTH) operator that has developed an innovative business model in rural Spain, bringing access to a next-generation network. With a focus on building state-of-the-art interprovincial backhaul and FTTH networks in some of the country’s least densely populated regions, the company aims to enable all telecom operators to provide their customers with any communications, television, and Internet access service available on the market. In 2022 and 2023, it was awarded the ÚNICO-Banda Ancha program in the provinces of Burgos and Segovia.

If you would like to learn more about this opportunity, feel free to reach out and apply today!

Responsibilities:

• Provide second-level support to ISP clients (troubleshooting, diagnostics, ticket handling).
• Investigate and resolve OSI Layer 2–3 issues across transmission and IP/MPLS networks.
• Act as an escalation poin...