Job Description

A leading technology company in Kuala Lumpur is seeking a Mid-Senior Level Technical Support Engineer. The successful candidate will provide L2 technical support to both B2B and B2C customers. This role involves addressing inquiries via phone, email, or online chat, and guiding customers in product installation and problem-solving. The ideal candidate will possess a degree in computer software or networking and be fluent in English and Chinese. Strong communication skills and the ability to thrive under pressure are essential.
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