Job Description

About the Role: We are seeking a highly skilled and experienced Desktop Management Specialist to join our Infrastructure Services (IS) team. The ideal candidate will bring over 7 years of expertise in desktop management, IT support, and service delivery, demonstrating technical acumen and exceptional problem-solving abilities in a dynamic, fast-paced environment.

Job Locations:


  • Lynn, MA

  • Lafayette, IN

  • Jacksonville, FL

  • Grand Rapids, MI

  • Florence, KY

  • Evendale, OH

  • Bohemia, NY


Key Responsibilities:


  • Provide break/fix support for desktops, laptops, and peripherals.

  • Re-image devices and reinstall/configure applications as required.

  • Troubleshoot Windows OS, hardware issues, a...

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