Job Description


Job Title: EUC IT Desktop Support Technician (VIP) - Backfill/Secondary Support


Job Type & Location:

  • Type: Onsite (2 days a week Support). The resource selected will be required to go onsite whenever the primary engineer is on a planned or an unplanned leave.
  • Location: 26555 Northwestern Hwy, Southfield, MI 48033, United States




    • Job Requirements:



    Technical Requirements:
  • Minimum 2–3 years of strong experience providing IT Infrastructure field support to VIPs or working in a VIP-based environment, including:
  • Troubleshooting hardware, software, and operating system issues
  • Resolving issues without impacting/violating hardware warranties or customer security compliance requirements
  • Experience in:
  • Installing and troubleshooting desktops, laptops, printers, and other computer peripherals
  • Resolving desktop application issues
  • Basic knowledge of enterprise LAN/W...

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