L3 Application Support (.NET, SQL, Angular) - Hybrid Work Type

Directio is a global IT services company. We consult, code, test, deploy, and manage mainly cloud-based and mobile applications, providing around-the-clock support from our offices in Poland, the Philippines, Mexico, and the USA. We prepare our FMCG, retail, automotive, and SaaS clients for the future by accelerating their digital transformation. Operating under the “We Code Success” principle, we prioritize the success of our clients, consultants, and partners.

About project

We are looking for an L3 Application Support for our French client, who specializes in producing various types of glasses and collaborating with opticians. Their mission is to enhance the quality of life by improving the quality of vision.

Responsibilities

• As a L3 Application Support you will be receiving complex incidents escalated from Level 1 support teams, working closely with them to gather all relevant details and context necessary for effective resolution;