Job Description
A leading pathology provider is seeking an experienced and motivated Senior Laboratory Services Supervisor to join our dynamic team. This role is ideal for someone with a strong scientific background, exceptional communication skills, and proven supervisory experience within a laboratory environment. The role is based in Kings Cross, London
About the Role
As a Senior Laboratory Customer Services Supervisor, you will play a key part in ensuring the smooth day‑to‑day running of our laboratory service operations. You will support and guide laboratory staff, uphold quality standards, and deliver consistently high levels of customer service to both internal teams and external clients.
Key Responsibilities
Oversee daily laboratory service operations and support team members.
Supervise staff, ensuring quality, accuracy, and adherence to regulatory standards.
Provide excellent customer service across telephone, email, and other communication channels.
Coll...
About the Role
As a Senior Laboratory Customer Services Supervisor, you will play a key part in ensuring the smooth day‑to‑day running of our laboratory service operations. You will support and guide laboratory staff, uphold quality standards, and deliver consistently high levels of customer service to both internal teams and external clients.
Key Responsibilities
Oversee daily laboratory service operations and support team members.
Supervise staff, ensuring quality, accuracy, and adherence to regulatory standards.
Provide excellent customer service across telephone, email, and other communication channels.
Coll...
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